{"id":80,"date":"2025-02-08T04:22:44","date_gmt":"2025-02-08T04:22:44","guid":{"rendered":"https:\/\/www.mykambala.co.uk\/?page_id=80"},"modified":"2025-03-26T02:40:50","modified_gmt":"2025-03-26T02:40:50","slug":"important-contacts","status":"publish","type":"page","link":"https:\/\/www.mykambala.co.uk\/?page_id=80","title":{"rendered":"Useful Contacts"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We have shared all our important contacts on this page just click on the black arrow to reveal a list of options<br>If you are here to report an issue directly to the council,<a href=\"https:\/\/www.wandsworth.gov.uk\/report\/\">&nbsp;you can do so easily via this link.<\/a><\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Wandsworth Council Online Services<\/summary>\n<p class=\"wp-block-paragraph\">We encourage our residents to use the council&#8217;s 24-hour online services. You can easily pay, apply or report an issue online. <br><strong>This is often the quickest way to complete a task<\/strong>.<\/p>\n\n\n\n<p class=\"has-light-green-cyan-background-color has-background wp-block-paragraph\"><a href=\"https:\/\/www.wandsworth.gov.uk\/report-apply-and-pay\/pay-for-services-from-the-council\/\">Make a payment<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/report\/\">Report it<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/apply\/\">Apply for it<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/rubbish-and-recycling\/\">Rubbish and recycling<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/rubbish-and-recycling\/find-your-recycling-and-waste-collection-day\/\">Find collection day<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contact Wandsworth Services <\/summary>\n<p class=\"wp-block-paragraph\"><strong>Call our main helpline:<\/strong>&nbsp;<strong>020 8871 6000<\/strong><br>24-hour Freephone Automated Payments Line: <strong>0800 021 7763<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most services are available from 9am to 5pm, Monday to Friday, except for bank holidays. <br>Calls outside of these hours will be dealt with by our out-of-hours emergency-only service.<\/p>\n\n\n\n<p class=\"has-light-green-cyan-background-color has-background wp-block-paragraph\"><strong>Services covered by our main helpline include:<\/strong><br>Main switchboard<br><a href=\"https:\/\/www.wandsworth.gov.uk\/rubbish-and-recycling\/\">Rubbish and recycling<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/health-and-social-care\/children-and-families\/\">Children&#8217;s services<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/council-tax\/\">Council Tax<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.wandsworth.gov.uk\/housing\/benefits-and-support\/housing-benefit\/\">Housing Benefit<\/a>&nbsp;<br><a href=\"https:\/\/www.wandsworth.gov.uk\/housing\/\">Housing and homelessness<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/parking\/\">Parking<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.wandsworth.gov.uk\/street-care-and-cleaning\/\">streets<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/registration-services\/\">Registration services<\/a>&nbsp;<br><a href=\"https:\/\/www.wandsworth.gov.uk\/housing\/council-tenants-and-leaseholders\/rent\/\">Rents<\/a><br><a href=\"https:\/\/www.wandsworth.gov.uk\/the-council\/elections-voting-and-registration\/\">Elections\/voting<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contact the Eastern Housing Team<\/summary>\n<p class=\"wp-block-paragraph\">The following Council Officials can be contacted via the Eastern Area Team (see below)<\/p>\n\n\n\n<p class=\"has-light-green-cyan-background-color has-background wp-block-paragraph\"><strong>Eastern Area Team<\/strong>&nbsp;Tel:-&nbsp;<strong>0208 871 7439<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Simon Hogg<\/strong>&nbsp;\u2013 the leader of Wandsworth Council. <br><strong>Vanessa Santos&nbsp;<\/strong>\u2013 Resident Participation Officer.<br><strong>John Thompson<\/strong>&nbsp;\u2013 Area Housing Manager of Eastern area team.<br><strong>Laura Gavin<\/strong>&nbsp;\u2013 Senior Estate Manager.<br><strong>Patrick Byrne<\/strong>&nbsp;\u2013 Kambala Estate Manager <br><strong>Tom O\u2019Donnell<\/strong>&nbsp;\u2013 Estate Services officer.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Important Direct Contacts<\/summary>\n<p class=\"wp-block-paragraph\">For prompt assistance, please reach out directly to the following Council Officials:<\/p>\n\n\n\n<p class=\"has-light-green-cyan-background-color has-background wp-block-paragraph\"><strong>Patrick Byrne<\/strong>\u00a0\u2013 Kambala Estate Manager<br>Tel:<strong>0208 871 7448<\/strong> Email:\u00a0 <strong>patrick.byrne@richmondandwandsworth.gov.uk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vanessa Santos&nbsp;<\/strong>\u2013 Resident Participation Officer<br>Tel:<strong>0208 871 7439 <\/strong> Email: <strong>vanessa.santos@richmondandwandsworth.gov.uk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>John Thompson<\/strong>&nbsp;\u2013 Area Housing Manager of Eastern area team<br>Email: <strong>John.Thompson@richmondandwandsworth.gov.uk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Laura Gavin<\/strong>&nbsp;\u2013 Senior Estate Manager<br>Email: <strong>Laura.Gavin@richmondandwandsworth.gov.uk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Animal Welfare:<\/strong><br>Tel:<strong>0208 871 7606<\/strong> Email: <strong>animalwelfare@richmondandwandsworth.gov.uk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fly Tipping<\/strong> <br>Report fly-tipping on a housing estate by email&nbsp;<a href=\"mailto:HESSeniors@wandsworth.gov.uk\">HESSeniors@wandsworth.gov.uk<\/a><br><br>If you witness someone fly-tipping you can help us identify the offender by providing us with information. If you are willing to provide a witness statement please email&nbsp;<a href=\"mailto:flytipwitness@wandsworth.gov.uk\">flytipwitness@wandsworth.gov.uk<\/a>&nbsp;or call 020 8734 3032.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Witness statements should include as much of the following information as possible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The time, date and location of the fly-tip<\/li>\n\n\n\n<li>A vehicle registration number and description<\/li>\n\n\n\n<li>A description and\/or names and addresses of the people involved<\/li>\n\n\n\n<li>Photographs and\/or video footage<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Do not put yourself or others at risk to get evidence about fly-tippers. Any information given will be treated with the strictest confidence.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Contact Kambala RA<\/summary>\n<p class=\"has-light-green-cyan-background-color has-background wp-block-paragraph\">You can email Kambala RA at info@mykambala.co.uk or chat with us via our <a href=\"https:\/\/www.mykambala.co.uk\/?page_id=126\" data-type=\"page\" data-id=\"126\">Kambala Resident WhatsApp group<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Request a Repair<\/summary>\n<p class=\"has-light-green-cyan-background-color has-background wp-block-paragraph\"><a href=\"https:\/\/www.wandsworth.gov.uk\/housing\/council-tenants-and-leaseholders\/repairs-and-maintenance\/council-tenants-request-a-repair\/\">Click here<\/a> to request a repair via the council&#8217;s website<br><br>For emergency repairs during normal working hours, contact the Eastern Area team on 020 8871 7439&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For emergency out-of-hours repairs contact the Wandsworth Council&nbsp;Joint Control Centre on 020 8871 8999.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>We have shared all our important contacts on this page just click on the black arrow to reveal a list of optionsIf you are here to report an issue directly to the council,&nbsp;you can do so easily via this link.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-80","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=80"}],"version-history":[{"count":19,"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/80\/revisions"}],"predecessor-version":[{"id":450,"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/80\/revisions\/450"}],"wp:attachment":[{"href":"https:\/\/www.mykambala.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}